![]() The FTC charges that, “in truth, TurboTax is only free for some users, based on the tax forms they need. Now a bidder and free! Now give me another bidder and free, and a free here and a free free free a free free free.” It points, for example, to recent TV ads in which almost every word spoken is “free,” quoting from one featuring an auctioneer who says: “And free, and free, and free, and free, and free. District Court for the Northern District of California, where Intuit is based, accuses the company of engaging in deceptive marketing for years. The FTC began investigating TurboTax in 2019 in response to ProPublica stories describing how users had been lured into using the software with promises of free filing, only to discover later they had to pay fees to finish the process. With millions of Americans scrambling to file their taxes in the next few weeks, the Federal Trade Commission asked a federal court late Monday to intervene to stop Intuit from claiming in ads that Americans can file for “free” using the company’s TurboTax software. Sign up to receive their biggest stories as soon as they’re published. ![]() ![]() ProPublica is a nonprofit newsroom that investigates abuses of power.
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